Account & privacy
Delete my account
Delete a purchase-backed account or understand what stays on your phone.
Open deletion instructions →City Hall support desk
How can we help?
Tell us what happened, which screen you were using, your selected language, and the approximate time. Please leave out passwords, purchase tokens, and unnecessary sensitive information.
Support
Email Mayors support
Support messages forward securely to the Sitetrail support team. We will never ask for your Google password or complete payment-card details.
support@mayorsoftheworld.com ↗Purchases
Restore or report a problem
Understand Civic Credits, Cabinet membership, cancellation, expiry, and refunds.
Open purchase help →Cabinet
A live response failed
Use Retry first. If the request remains stuck, include the approximate time and whether the app had connectivity.
Contact Cabinet support →Game & sharing
Report a bug
Describe the crisis, choice, result, language, and device. Screenshots are helpful if they contain no private information.
Report a bug →Support is not continuously monitored and is not an emergency or government service. We aim to respond to ordinary support requests within a reasonable business period.